Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party other than the carrier and named by you, took possession of the goods.

To exercise your right of withdrawal, you must inform us —

Bernhard Völker, Inhaber Michael Völker e.K.
Güterhallstraße 10
97318 Kitzingen
Germany
Phone: +49 (0)9321 4194
Email: hello@2naturkinder.de

— of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the enclosed model withdrawal form, although this is not required.

To meet the withdrawal deadline, it is sufficient for you to send your notice of withdrawal before the withdrawal period has expired.

If you withdraw from this contract, we will reimburse all payments we have received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery we offer), without undue delay and no later than fourteen days from the day we receive notice of your withdrawal from this contract.

For this reimbursement, we will use the same means of payment you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back, or until you have provided proof that you have sent the goods back, whichever occurs first.

You must send the goods back or hand them over to us without undue delay and in any case no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct cost of returning the goods.

You are only liable for any loss of value of the goods if this loss of value is due to handling that was not necessary for establishing the nature, characteristics, and functioning of the goods.

If you wish to withdraw from the contract, please fill out this form and send it back. This is not required — an informal statement is sufficient.

To:
Bernhard Völker, Inhaber Michael Völker e.K.
Güterhallstraße 10
97318 Kitzingen
Germany
Email: hello@2naturkinder.de

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*):

_____________________________________________

Ordered on (*) / received on (*): _______________

Name of consumer(s): _______________

Address of consumer(s): _______________

Signature of consumer(s) (only if this form is notified on paper): _______________

Date: _______________

(*) Delete as appropriate.